Polices


Store Policy

 

Your details, such as name, address and email, are stored for the purpose of keeping track of your order. Your details will not be used for advertising or for any other reason other than to contact you regarding your order. 

 

SAFETY

All products sold by Popsy & Co are not toys and must be worn under constant adult supervision.  Please ensure that there are no loose parts before each wear.

Purchasing any of our products gives you full responsibility and liability to ensure they are used safely.

 

RETURNS/REFUNDS/EXCHANGES

Although we aim to please at Popsy & Co, if for any reason you are unhappy with your product, we offer a refund or exchange option. Returns/exchanges must be returned within 14 days. You must contact us to discuss refunds/returns. Returns/refunds will not be accepted for items that have been washed.Payment of return postage is the responsibility of the customer. Upon arrival of the return, your refund will be processed immediately.

 

DISPATCH/POSTAGE

Orders will be sent by Royal Mail second class standard or second class signed for (chosen by you). Popsy & Co is not responsible for lost packages by Royal Mail. Proof of postage receipts will be obtained for each order. Customers are responsible for any customs issues/charges.